True Solutions Coaching Inc. – PRIVACY POLICY

Last updated: November 17, 2025
True Solutions Coaching Inc.
www.truesolutionscoaching.com

1. Introduction

True Solutions Coaching Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains:

  • What personal data we collect

  • How and why we use it

  • How it is stored and protected

  • When it may be shared

  • Your rights under applicable laws

This policy complies with PIPEDA (Canada), GDPR (EU/UK), and general global privacy standards.

By using our website, products, or services, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment information (processed securely by PayPal/Stripe — we do not store card details)

  • Responses to forms, quizzes, assessments, or surveys

  • Login credentials for Kajabi accounts

  • Coaching intake information (if applicable)

b. Automatically collected information

Through cookies and tracking technologies, we collect:

  • IP address

  • Browser and device type

  • Pages visited

  • Time spent on site

  • Clicks and interactions

  • Referral source (e.g., affiliate links, ads)

This helps us improve website performance, understand user behavior, and track affiliate commissions.

c. Information from third-party tools

We may receive data from:

  • Kajabi (course hosting & email marketing)

  • PayPal (payment verification)

  • Stripe (if enabled)

  • Cookie Script (cookie consent tracking)

  • Affiliate tracking software

  • Analytics platforms (e.g. Kajabi Analytics, Meta Pixel if implemented)

3. How We Use Your Information

We use personal information to:

  • Provide and improve our coaching services and digital programs

  • Process payments

  • Send confirmation emails, updates, and support messages

  • Deliver purchased courses, membership access, or downloads

  • Send marketing emails (only with consent)

  • Deliver personalized content such as quiz results

  • Track affiliate referrals and sales

  • Maintain security of the website and user accounts

  • Comply with legal or regulatory requirements

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyze site traffic

  • Track affiliate sales

  • Track marketing performance (e.g. ad conversions)

You may manage cookie preferences through our Cookie Consent Banner or through your browser settings.

5. Legal Basis for Processing (GDPR Required)

If you are located in the EU or UK, we process data based on:

  • Your consent

  • Performance of a contract (delivering your course/service)

  • Legal obligations (tax, financial reporting)

  • Legitimate interests (website security, business analytics)

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties who help operate our business:

  • Kajabi (course hosting + CRM + email delivery)

  • PayPal / Stripe (payment processing)

  • Cookie Script (cookie consent compliance)

  • Email marketing / automation tools

  • Affiliate tracking tools

  • Legal or accounting services

These parties only access data as needed to perform their services and are required to protect it.

7. Data Storage & Security

Your data is stored securely through:

  • Kajabi’s encrypted servers

  • Secure payment gateways

  • Additional third-party platforms we use (all compliant with major data-protection standards)

We take reasonable measures to protect your information against loss, misuse, unauthorized access, disclosure, or alteration.

8. Your Rights

Depending on your location, you may have rights including:

  • Access to your data

  • Correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdrawal of consent

  • Request a copy of your data

  • Opt-out of marketing emails

  • Disable cookies

To make a request, email us at:
[email protected]

9. Retention of Information

We keep your data:

  • As long as needed to provide services

  • As required by tax or legal obligations

  • Until you request deletion (where applicable)

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Children’s Privacy

We do not knowingly collect information from children under 18.
If you believe a minor has provided personal data, contact us and we will remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions are posted on this page with the updated date at the top.

13. Contact Us

If you have questions or concerns, you may contact us at:

True Solutions Coaching Inc.
Email: [email protected]

Ontario, Canada
Phone: 647-982-7765

 

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